Location:  910 W Parker Rd Ste 103, Plano, TX 75075

Hours:  Mon to Fri 7am to 7pm, Sat 9am to 5pm & Sun 9am to 12pm

Sparta Pet Palazzo - Pet Warranty Program

No matter how hard we work to keep Sparta Pet Palazzo’s facility safe and clean or how much we focus on training our staff, anything can happen while a pet is being cared for at Sparta Pet Palazzo’s facility. We love our furry babies but also know and understand that they are still animals and can act within their natural instincts. This is why Sparta Pet Palazzo established a pet warranty program to cover expenses up to a certain amount on pets being cared for at Sparta Pet Palazzo's boarding and daycare facility.

Sparta Pet Palazzo offers customers 3 choices of Pet Warranty Plans:
Bronze Pet Warranty - $4.50 per visit, per pet, per day & covers up to $100.00 in veterinary expenses
Silver Pet Warranty - $7.50 per visit, per pet, per day & covers up to $250.00 in veterinary expenses
Gold Pet Warranty - $9.50 per visit, per pet, per day & covers up to $500.00 in veterinary expenses

Sparta Pet Palazzo’s Pet Warranty program covers for only injury-related accidents that may occur while your pet(s) are in our care in Sparta Pet Palazzo’s facility. It’s on a per visit, per dog, per day.

Sparta Pet Palazzo’s Pet Warranty Program Exclusions are the following:

  • Pre-existing conditions such as ear infections, worms, skin conditions, previous injury
  • Illness is not covered for pets that are younger than 4 months or 10 years of older
  • Diarrhea, Vomiting or other conditions caused by stress
  • Coughing (Kennel Cough) – We require Bordetella every 6 months in accordance.
  • Injuries, Illness or death caused from fights between same household dogs/family dogs when sharing an enclosure
  • Injuries, Illness or death related to cancer, seizures, epilepsy, diabetes, heart disease and other types of diseases
  • Injuries, Illness or death resulting from whelping or pregnancy
  • Illness caused by not eating or drinking
  • Injury while with pet owner during check-in and check-out

 Terms and Conditions
This coverage is the pet owner's exclusive remedy in the event of any claim for illness, injury, or medical care for a covered pet. The pet owner shall remain responsible for all charges exceeding the maximum coverage amount. Any controversy or claim arising out of or relating to this certificate shall be settled by arbitration in accordance with the rules of the American Arbitration Association. Sparta Pet Palazzo retains the right to exclude pets from the Healthy Pet Warranty Program based on age, pre-existing illness or injury, or any other health concerns identified on admittance to our pet resort.